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TimeItemLeadNotes
5 mins
  • Welcome & antitrust notice

  • Agenda review
Bentley
  • Antitrust Policy Notice: Attendees are reminded to adhere to the meeting agenda and not participate in activities prohibited under antitrust and competition laws. Only members of ToIP who have signed the necessary agreements are permitted to participate in this activity beyond an observer role.

  • Join ToIP if not already a member
  • Consent to meeting recording?
5minsIntro'sBentley


25minsProduct WalkthroughKimberley

Walkthrough of BCGov wallet, exploring the product design decisions made; identifying design or interaction patterns being used.

Kimberley: Started the wallet end of 2021, for VC and Vaccine card, but dropped that to focus on one lawyer-centred use case right now, but more use cases on the horizon.

Demoed the BC Wallet using the showcase Webpage:

  • In app guides for user onboarding
  • Overlays Capture Architecture (OCA) used to inform the visual identity of credentials throughout the wallet
    • In the credentials list screen, but also in presentation request screens, etc.
  • Connections automatically accepted (pattern)
  • Scanning QR codes moves straight to offer screen (pattern)
  • Scanning BC Wallet can also be used for verify credentials for in-person interactions
    • Guard checking lawyers credentials on-site
    • Choosing a verification type from a list of different prepared proof requests
  • Quick look at how menu options and credential views are informed by the revocation status
20minsDiscussionAll

Discuss the product design and UX research challenges faced by the BCGov team, as well as the solutions and successes they have had so far and what's next.

  • User research is showing users highly value speed and efficiency in all use cases, not just privacy and security.
  • User research heavily informs design & product decisions being made 
    • Usability testing, Creating concepts to test with users (not asking them what they want), etc.
    • User studies typically done with user more experienced with digital wallets; notification guide etc.
  • Working with organisations to improve the outcomes of their integrations
    • Can't always control what they do their product or service, but can inform decisions they make.
  • Design teams using a range of tools, not 1 key design tool / artefact solving all problems. Working on how we use this toolkit to collaborate with stakeholders.


5minsClose & AOBBentley


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