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Meeting Objective: Wallet walkthrough & scenario review
Attendees: Andrew Slack Ryan Koble Bentley Farrington @Kimberley Nguyen @Hannah Sloat
- Notes from the meeting are in orange.
Time | Item | Lead | Notes |
5 mins | | Bentley | |
5mins | Intro's | Bentley |
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25mins | Product Walkthrough | Kimberley | Walkthrough of BCGov wallet, exploring the product design decisions made; identifying design or interaction patterns being used. Kimberley: Started the wallet end of 2021, for VC and Vaccine card, but dropped that to focus on one lawyer-centred use case right now, but more use cases on the horizon. Demoed the BC Wallet using the showcase Webpage: - In app guides for user onboarding
- Overlays Capture Architecture (OCA) used to inform the visual identity of credentials throughout the wallet
- In the credentials list screen, but also in presentation request screens, etc.
- Connections automatically accepted (pattern)
- Scanning QR codes moves straight to offer screen (pattern)
- Scanning BC Wallet can also be used for verify credentials for in-person interactions
- Guard checking lawyers credentials on-site
- Quick look at how menu options and credential views are informed by the revocation status
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20mins | Discussion | All | Discuss the product design and UX research challenges faced by the BCGov team, as well as the solutions and successes they have had so far and what's next. |
Miro Board link used in the session
https://miro.com/app/board/uXjVPeRJFKg=/?moveToWidget=3458764549616002274&cot=14- User research is showing users highly value speed and efficiency in all use cases, not just privacy and security.
- User research heavily informs design & product decisions being made
- Usability testing, Creating concepts to test with users (not asking them what they want), etc.
- User studies typically done with user more experienced with digital wallets; notification guide etc.
- Working with organisations to improve the outcomes of their integrations
- Can't always control what they do their product or service, but can inform decisions they make.
- Design teams using a range of tools, not 1 key design tool / artefact solving all problems. Working on how we use this toolkit to collaborate with stakeholders.
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5mins | Close & AOB | Bentley | |
2023-03-23 IP TF Meeting
16.00 UTC = 09:00 PDT = 18:00 CEST
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