55 mins | Discussion | All | Neil Thomson: - Talked about the digital aspects of hospitality and travel, including the issues with distributing attraction passes to friends and family and establishing trust.
- Brought up the topic of a traveler profile, including a walk through of a schema diagram and supporting spreadsheets, detailing the challenges of managing personal information (PII) and the liability concerns for companies holding such data.
Carly Huitema: - Shared insights on consumer profiles and how Amazon uses purchase history to suggest sizes for clothing.
- Suggested the idea of having multiple personas in a profile to accommodate different travel preferences.
- Emphasized the importance of managing PII securely and speculated about future liability concerns for companies holding such data.
Discussion Points: - The duo talked about the potential for digital reputation systems to mitigate problems like ticket forgery for events.
- They also touched upon the legal and privacy implications of holding and managing personal identifiable information by companies.
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