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Business employee/officer requests a service from a Financial Institution

Triggering event

Business’s request for Financial Service, e.g. opening a Bank Account

Actors

Business employee/officers, Financial Service employee

Preconditions

Business has some information on what is required to open a bank account

Post conditions

Business’’s request is accepted

Scenario

The requestor could be in person at the bank

Alternate scenario

The requestor could be online using the web or mobile 

Related use case

The Financial Institution reaches out to the business with marketing material to open a bank account with some attractive offers like no fee, low rates etc.

Notes



Use Case 1.0 b (Employee or officer of the Financial Institution)

Business employee/officer requests a service from a Financial Institution


Triggering event

Business’ request for Financial Service, e.g., opening a Bank Account

Actors

Business employee/officers, Financial Service employee/officer

Preconditions

Business has some information on what is required to open a bank account

Post conditions

Business’ request is accepted

Scenario

The requestor could be in person at the bank

Alternate scenario

The requestor could be online using the web or mobile 

Related use case

The Financial Institution reaches out to the business with marketing material to open a bank account with some attractive offers like no fee, low rates etc.

Notes


Use case 2.0 a

The Financial Institution requests KYC documents from the business. (During implementation this could be an Epic (collection of related user stories) with a User Story for each type of document/s verified)

Triggering event

Financial Institution requests KYB documents from business

Actors

Personnel at Financial Institution, Business employee/officers

Preconditions

Financial Institution receives request from Business

Post conditions

  • Document either verified or verification declined if standards were not met
  • Verification process include risk assessment against global sanctions lists
  • Ongoing monitoring and record keeping

Scenario

Verification of documents could be in person at the Financial Institution

Alternate scenario

Verification could be online which will require additional liveness check

Related use case

Business requests Financial Service from a Financial Institution


Use Case 2.0 b (Employee or officer of the Financial Institution)

The Financial Institution requests KYB documents from the employee/officers at the requesting Business to verify that they can act on behalf of the Business. (During implementation this could be an Epic (collection of related user stories) with a User Story for each type of document/s verified)

Triggering event

Financial Institution requests KYB documents from business

Actors

Personnel at Financial Institution, Business employee/officiers

Preconditions

Financial Institution receives request from Business

Post conditions

  • Document either verified or verification declined if standards were not met
  • Verification process include risk assessment against global sanctions lists
  • Ongoing monitoring and record keeping

Scenario

Verification of documents could be in person at the Financial Institution

Alternate scenario

Verification could be online which will require additional liveness check

Related use case

Business requests Financial Service from a Financial Institution


Google drive document for ToIP members